Returns & Exchanges

At SURI, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. For a seamless experience, please ensure all tags remain attached and the items show no signs of wear.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Drop Off Package

Affix the label to your parcel and drop it off at any authorized courier location or schedule a convenient home pickup.

4

Receive Your Refund

After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing